Frequently ASKED QUESTIONS
Will Crown Chrono Bands fit my watch?
We believe our bands will not only fit your watch, but they will fit perfectly! The best way to ensure our band will fit your watch is to shop by your specific watch Brand and Model to ensure you are choosing from the correct Crown Chrono Collection.
After you have selected your watch brand and model, please make sure to choose your correct size. This is the most important step to ensuring a great fit on your wrist and we want you to be able to show off your customization as soon as possible! Remember, if you snap a picture of yourself rocking your new customized watch band and tag #CrownChronoBands, you will be automatically entered to win free prizes! To help you select the right size, we offer a full in-depth tutorial on how to select your correct size here.
We do offer a Crown Chrono Universal Watch Band, but this will NOT work with an original deployment clasp and is solely meant for non-Rolex and AP models. These bands will NOT fit flush against the bezel of your watch and only take into account the lug width of your watch.
How long does it take for my order to ship?
All orders are processed within one business day of you placing your order Monday-Friday. If you place an order on a Saturday or Sunday, it will ship out on Monday.
As soon as your order is processed, you will receive an email or text notification providing you with the tracking number to track your Crown Chrono Band from our facility to you.
Most US orders are received within 1-5 business days of placing an order, depending on the shipping method you choose during checkout.
Most International orders are received within 7-21 business days, depending on your country’s location and customs process.
Either way, you will always be able to track your band from our facility to you so you always know where it is at every step along the way.
How do I install your bands on my watch?
Installing your new Crown Chrono Band can easily be done by yourself with the help of The Crown Chrono Tool Kit, but we always recommend going to a professional jeweler to avoid any damage to yourself or your watch. We know as soon as you get your Crown Chrono Band, you will want to customize your watch right away, but you should watch The Crown Chrono Band Installation Video first to determine if you feel comfortable doing it yourself or if you should have a trained professional install it for you.
It should take a professional less than 5 minutes to install a Crown Chrono Band for you. The band should always be installed from the rear of the watch and never the front.
PLEASE NOTE: Crown Chrono Bands is NOT RESPONSIBLE and cannot be held liable for any injury or damage to you or your watch so please proceed with caution.
Please feel free to review our Full Service Terms here
Are Crown Chrono Bands Guaranteed Under Warranty?
All Crown Chrono Bands are covered under a 1-Year Limited Warranty. If you feel that your Crown Chrono Band is not living up to expectations, please Contact Us BEFORE sending your Crown Chrono Band back to us so we can provide you with Return Instructions.
https://rubberb.com/en/rubberb-guarantee
The Crown Chrono Bands Warranty does NOT cover damage resulting from misuse, abuse, or any condition resulting from other than ordinary wear or use for which the product was not intended.
You can read more about our 1-Year Limited Warranty here.
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What shipping options are offered within the United States?
Crown Chrono Bands offers FREE Shipping on all US orders via USPS First-Class Package. These shipments typically take 3-7 business days to arrive. If you want to receive your Crown Chrono Band even sooner, we also offer USPS Priority Mail Service which arrives in 1-3 business days for $10 Flat anywhere in the United States.
We process orders Monday-Friday and as soon as your Crown Chrono Band order ships out, we will notify you via email to provide you with a tracking number.
Do you ship Internationally (Outside of the United States)?
Crown Chrono Bands ships to most countries via FedEx International. Depending on your location and customs in your country, a shipment can take 5-20 business days to reach you.
We process orders Monday-Friday and as soon as your Crown Chrono Band order ships out, we will notify you via email to provide you with a tracking number.
You are responsible for assuring that the product can be lawfully imported to your destination country. When ordering from CrownChronoBands.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. As the recipient of an international shipment, you may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance may be borne by the recipient. Crown Chrono Bands has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information prior to purchasing from us if you are unsure about them.
How do I clean or take care of my Crown Chrono Band?
We realize real watch enthusiasts will wear their watch every single day, no matter the weather, location, or occasion. This makes a lot of sense to us since so much time, research, and money went into the purchase that it deserves to be worn every single day. As such, Crown Chrono Bands are meant to complement your every-day use so they are fairly low-maintenance and easy to clean. We recommend using warm water, a mild soap with no strong chemicals that could damage your watch and band, and a soft-bristled toothbrush to gently remove any dirt and grime that has built up. After you rinse with warm water, slowly pat dry your watch and band with a clean microfiber cloth without scratching the watch.
What is your Return Policy?
You may return your Crown Chrono Band for any reason as long as your band is NOT USED, NOT DAMAGED and you follow the process listed in our Return Policy.
Can I become a Crown Chrono Bands Authorized Reseller?
Short answer, yes! We’re excited to learn you’re interested in offering Crown Chrono Bands in your store and would love to discuss in more detail.
Simply fill out our Authorized Reseller Application and an account representative will reach back to you within one business day!
I don’t see my watch listed. Do you make a band for my watch?
If you don’t see your specific model listed, we might not have a fully customized band made for it yet. The best way to ensure our band will fit your watch is to shop by your specific watch brand and model to ensure you are choosing from the correct Crown Chrono Collection.
We do offer a Universal Watch Band, but this will NOT work with an original deployment clasp and is meant for non-Rolex and AP models. These bands will NOT fit flush against the bezel of your watch and only take into account the lug width of your watch.
If you would like us to make a custom Crown Chrono Band for your specific watch model, please fill out a Request Form here – we’re always excited to add to the Crown Chrono Collection!
Is Crown Chrono Bands affiliated with any of the watch brands on the site?
No, Crown Chrono Bands is not affiliated with nor has it been authorized, sponsored, or otherwise endorsed by the manufacturers of the actual watches for our bands. We simply offer the best way to customize the world’s luxury watch brands.